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Supervisor, Application Delivery

Date: Jun 7, 2021

Location: Winnipeg, MB, CA, R3C-3P1 Calgary, AB, CA, T2R-0E4 Edmonton, AB, CA, T6E-6A8 Nepean, ON, CA, K2E-7W5 Toronto, ON, CA, M2P-2B7 Moncton, New Brunswick, CA, E1E-4R5 Kitchener, ON, CA, N2G-1H6 Vancouver, British Columbia, CA, V6J-4Y3

Company: Wawanesa Insurance


Wawanesa Mutual Insurance is one of the largest property and casualty insurers in Canada with $3 billion in annual revenues and assets of more than $9 billion. Wawanesa Mutual, founded in 1896 with executive offices in Winnipeg, is the parent company of Wawanesa General, which offers property and casualty insurance in California and Oregon, and Wawanesa Life, which distributes life insurance products and services throughout Canada. With over 3,500 employees, Wawanesa proudly serves over two million policyholders through nine regional offices and 41 service offices in Canada and the United States.  Wawanesa actively gives back to organizations that strengthen communities where it operates, donating well above internationally recognized benchmarks for excellence in corporate philanthropy.
We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience, advancement on a growing team.


Job Overview

Working under minimal supervision, this role contributes to Wawanesa’s success by governing the overall delivery of quality solutions that involve complex interactive technology and business solutions ensuring maximum business value.  Specifically, this role will focus on ensuring quality is evident within the Rate and Product Change process.  


Job Responsibilities:

  • A key function of this role is to ensure the various delivery, Business Transformation, branch and executive teams are aligned to the Rate and Product Change quality activities by:
    • providing effective reporting to all levels
    • working with teams on the quality output of each area
    • establishing and overseeing quality metrics
    • providing effective communication
  • Being a contributing member of the Information Solutions and Information Services management team
  • Leading and coordinate cross-functional teams to ensure successful completion of work assignment.  This includes our vendor partners.   
  • Communicating plans, progress and deliverables to all required stakeholders
  • Ensuring processes, methodologies, policies, and procedures are followed, and create or contribute to the creation of new processes, methodologies, policies and procedures where appropriate. 
  • Maintaining accountability for the establishment of development and delivery plans with all the required stakeholders.
  • Overseeing and coaching a team to ensure work environment is respectful, challenging, and rewarding and employees are maximized to their full potential while contributing to the achievement of the company's goals.
  • Contributing to budget preparation and management to budget as forecasted.


  • Minimum 3 years’ experience in delivering enterprise I.S. solutions 
  • Post-Secondary degree in Management Information Systems/Computer Science or equivalent combination of education and experience
  • Experience in project management, working with senior level management
  • Strong ability to implement I.S. solutions in solving business problems in a manner supportive of an organization's goal and objectives.
  • Solid understanding of the methodologies and governance functions used for the delivery and ongoing management of I.S. solutions.
  • Highly developed interpersonal skills, able to effectively deal with both internal clients and external service providers.
  • Advanced customer service orientation with the ability to present ideas, technical solutions and delivery approaches in a business-friendly context.
  • Ability to lead others to embrace, perform effectively, and adapt quickly to change
  • Advanced analytical and problem solving skills with the ability to recognize and identify critical issues and take proper action to resolve the issues.
  • Ability to make well thought out decisions in complex and high pressure situations and coach others in decision making
  • Experience in the insurance/finance industry is considered an asset
  • Familiarity with Organizational Change Management methodologies or certification is considered an asset



Wawanesa provides its employees with a respectful, challenging and rewarding environment where they can maximize their potential while contributing to the company’s goals. Our employees are provided with highly competitive compensation packages (salaries, generous vacation allowance, leave top up, goal achievement plan, premium free benefits and a pension plan).  Wawanesa provides a stable and rewarding environment for its employees in today’s challenging markets.

If you are interested in this exciting, challenging position with Wawanesa, apply today with your Resume.

Accommodations are available as needed for all applicants.