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Senior Talent Management & Organizational Development Specialist

Date: Jun 10, 2021

Location: Toronto, ON, CA, M2P-2B7 Calgary, AB, CA, T2R-0E4 Winnipeg, MB, CA, R3C-3P1

Company: Wawanesa Insurance


Wawanesa Mutual Insurance is one of the largest property and casualty insurers in Canada with $3 billion in annual revenues and assets of more than $9 billion. Wawanesa Mutual, founded in 1896 with executive offices in Winnipeg, is the parent company of Wawanesa General, which offers property and casualty insurance in California and Oregon, and Wawanesa Life, which distributes life insurance products and services throughout Canada. With over 3,500 employees, Wawanesa proudly serves over two million policyholders through nine regional offices and 41 service offices in Canada and the United States.  Wawanesa actively gives back to organizations that strengthen communities where it operates, donating well above internationally recognized benchmarks for excellence in corporate philanthropy.
We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience, advancement on a growing team.


Job Overview

Working under minimal supervision this role supports Wawanesa’s success by implementing innovative talent management and organizational development (Talent Management & OD) initiatives and programs to support Wawanesa’s people and culture priorities, and overall business strategy.  Working with the Talent Management & OD team and business leaders, this role will lead the design, development, coordination and implementation of Talent Management & OD programs and initiatives that drive organizational effectiveness, including employee engagement, succession management, organization design, performance management, team performance and effectiveness.  The incumbent is action oriented, a natural leader and influencer, and creative in applying Talent Management & OD solutions that accelerate our people’s ability to achieve and sustain a high performance culture, and differentiates us as a great place to work.


Job Responsibilities

  • Create and sustain Talent Management & OD programs and initiatives that build individual and organizational capacity to meet our business strategies and people goals
  • Serve as the lead and key point of contact for the Employee Engagement Survey, including managing oversight of survey activities, reporting and determine how we should focus our post-survey efforts (annually)
  • Lead and implement employee engagement strategies and best practices that support improvements by collaborating with multi-functional groups and regions on initiatives (diagnoses and action planning)
  • Measure and calibrate progress on engagement activities and initiatives to be ensure we are recognized as a Best Employer amongst our peers (monitoring results, pulse surveys, focus groups, benchmarking, etc.)
  • Lead initiatives that enhance and continually improve our succession management program to ensure a strong leadership pipeline for the organization, alignment with our learning and development and talent management programs and processes, and effective use of HRMS technology to support outcomes
  • Build a consistent organization design methodology and approach to effectively align resources and accountabilities (talent deployment)
  • Coach and support business leaders by providing Talent Management & OD solutions that improve team effectiveness and outcomes, and create a high performance culture (eg. diagnose potential organizational problem areas, recommend training and development systems, create definitions of desired individual or group performance, etc.)
  • Act as a subject matter expert by conducting external best practice research, making recommendations that align with the specific nuances of our business
  • Engage and partner with leaders, and liaise with employees, to identify needs and Talent Management & OD strategies that achieve improvements to individual, group and business results
  • Analyzes qualitative and quantitative data to identify and determine appropriate Talent Management & OD initiatives for executive office and regional teams
  • Create effective strategies, tools and guides to assist leaders and employees with understanding and implementation of Talent Management & OD programs and processes
  • Coach and mentor Talent Management & OD Specialists to ensure the integration and alignment of Talent Management & OD activities within and across projects/programs, and ensures activities are aligned with overall business objectives
  • Collaborate with other members of the OD, HR Services, and Corporate Communications teams to implement and support OD initiatives
  • Assess the effectiveness of Talent Management & OD initiatives, report on metrics and ROI, make recommendations and implement continuous improvements
  • Performs other duties as assigned


  • Five or more years experience preferred in relevant roles or equivalent experience (e.g. design and delivery of organization development processes and programs, employee engagement survey processes, succession management programs and processes, organization design processes).  Other HR generalist experience preferred.
  • Post-secondary degree in Industrial/Organizational Psychology, Organization Development or closely related discipline.  A combination of education, training, and experience deemed equivalent may be considered
  • Experience with implementing new OD initiatives, program or processes to drive business results or change and transition initiatives
  • Ability to work effectively with all levels of management and employees
  • Demonstrated experience in facilitation and consultation with a variety of individuals / groups from senior executives to front line employees on range of simple to complex topics
  • Proven ability to coach and mentor to facilitate effective change and improvements
  • Strong prioritization and organizational skills to manage multiple priorities and navigate through ambiguity
  • Strong interpersonal and communication skills adaptable to a variety of audiences, understanding and anticipating business needs
  • Excellent analytical and problem solving skills by managing the details of complex problems and delivering the results required
  • Advanced customer service orientation with the ability to present ideas, plans and solutions and deliver approaches in a business-friendly context
  • Able to work independently and in collaboration to achieve goals
  • High energy level and the ability to deliver results in a fast-paced environment
  • Proficiency in MS Office (Word, Excel and PowerPoint, Visio) required
  • Experience with survey tools and MS Office 365 preferred
  • Chartered Insurance Professional designation or insurance industry experience is considered an asset
  • Certifications / designations in Organizational Change Management, Process Improvement, Lean would be an asset
  • Ability and willingness to travel



Wawanesa provides its employees with a respectful, challenging and rewarding environment where they can maximize their potential while contributing to the company’s goals. Our employees are provided with highly competitive compensation packages (salaries, generous vacation allowance, leave top up, goal achievement plan, premium free benefits and a pension plan).  Wawanesa provides a stable and rewarding environment for its employees in today’s challenging markets.

If you are interested in this exciting, challenging position with Wawanesa, apply today with your Resume.

Accommodations are available as needed for all applicants.