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Instructional Designer

Date: Jul 25, 2019

Location: Winnipeg, MB, CA, R3C-3P1

Company: Wawanesa Insurance


Wawanesa Mutual Insurance is one of the largest property and casualty insurers in Canada with $3 billion in annual revenues and assets of more than $9 billion. Wawanesa Mutual, founded in 1896 with executive offices in Winnipeg, is the parent company of Wawanesa General, which offers property and casualty insurance in California and Oregon, and Wawanesa Life, which distributes life insurance products and services throughout Canada. With over 3,500 employees, Wawanesa proudly serves over two million policyholders through nine regional offices and 41 service offices in Canada and the United States.  Wawanesa actively gives back to organizations that strengthen communities where it operates, donating well above internationally recognized benchmarks for excellence in corporate philanthropy.
We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience, advancement on a growing team.


Job Overview

Working under minimal supervision, this job contributes to Wawanesa’s success by providing instruction and program design expertise in the development and implementation of comprehensive training programs using a blend of learning methodologies in support of Wawanesa’s strategic initiatives and enterprise wide training programs.


Job Responsibilities

  • Create engaging learning activities and compelling course curriculum and content that enhances retention and transfer of learning – source and use photographs, tutorials, online videos, drawings, diagrams, animation, anc charts that increase learners’ understanding as required
  • Execute on end to end planning, design, and development of training deliverables including classroom, eLearning and supporting resource materials (e.g. training curriculum, webianrs, eLearning, classroom exercises, presentations, demos, how-to videos, job aids, etc.)
  • Conduct interviews / learning needs assessments to identify knowledge and skills gaps, and relevant training requirements
  • Design and develop training programs that establish learning objectives, creates knowledge and builds skills using appropriate learning methods (e.g. checks in/assessments, simulations, scenario-based questions, mentoring, on the job learning)
  • Assess, determine and propose appropriate learning methods and deliverables, including eLearning, Instructor Lead (ILT) or Virtual Lead Training (VLT)
  • Design and develop new, or modify existing instructional materials to support learning needs and training requirements
  • Work collaboratively with subject matter experts (SMEs) to assess stakeholder learning needs and develop appropriate curriculum to meet learning requirements
  • Collaborate proactively with project team members and other internal/external stakeholders to design and implement effective learning solutions
  • Provide train-the-trainer sessions for internal subject matter experts (SMEs)
  • Develop and implement an effective evaluation process for all training programs to ensure follow up with participants and that training requirements are met
  • Incorporate technology and adult learning theory to increase offerings of training solutions (audio, video, interactions, simulations, role plays, games, etc)
  • Maintain all eLearning, ILT, VLT courses for relevance, update as needed and maintain versioning
  • Coordinate training / learning events as needed
  • Perform other duties as assigned


  • Three to five years’ experience developing, planning and implementing training programs, with at least two years in an eLearning environment
  • Completion of post-secondary degree/certificate or equivalent experience
  • Proven working experience in instructional design and with instructional technology (Ex. Captivate)
  • Excellent analytical and problem solving skills, with the ability to conduct detailed analysis of information, and to select and implement best solutions
  • Strong technical writing skills and overall writing abilities
  • Excellent communication, negotiation and presentation skills, with the ability to communicate at the right level for the intended audience
  • Excellent planning and organizing skills, with the proven ability to prioritize, handle multiple assignments, work accurately within tight timelines and interact collaboratively in a team environment
  • Excellent attention to detail with the ability to develop relevant information and potential impacts
  • Ability to quickly learn and adapt to new situations and circumstances
  • Ability to deal well with ambiguity and fast-paced change
  • Previous experience on corporate strategic initiatives or large complex projects is considered an asset
  • Proficient with Microsoft Office Suite
  • Certificate in Adult Education (CAE, CACE) is considered an asset.
  • Knowledge and experience in the insurance industry is considered an asset


Wawanesa provides its employees with a respectful, challenging and rewarding environment where they can maximize their potential while contributing to the company’s goals. Our employees are provided with highly competitive compensation packages (salaries, generous vacation allowance, leave top up, goal achievement plan, premium free benefits and a pension plan).  Wawanesa provides a stable and rewarding environment for its employees in today’s challenging markets.

If you are interested in this exciting, challenging position with Wawanesa, apply today with your Resume.

Accommodations are available as needed for all applicants.


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