Senior Executive Claims Analyst
Date: Apr 7, 2026
Location: Winnipeg, MB (Hybrid), CA North York - Toronto, ON (Hybr, CA Dartmouth, NS (Hybrid), CA Edmonton, AB (Hybrid), CA Kitchener, ON (Hybrid), CA Calgary, AB (Hybrid), CA Montreal, QC (Hybrid), CA Hybrid - Canada, CA Moncton, NB (Hybrid), CA Vancouver, BC (Hybrid), CA
Company: Wawanesa Insurance
Job ID: 9955
Employment Type: Existing Role
Working Business Language: English. This role is considered a head-office role and will be required to communicate with internal and external stakeholders across Canada where the primary business language for this role is English. As such, the successful candidate must be fully proficient in English.
Salary: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan.
The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $85,000 - $100,000. Candidates with salary expectations outside of the range are still encouraged to apply.
About Us
At Wawanesa, we offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from any of the following locations: Winnipeg, MB; Wawanesa, MB; Vancouver, BC; Calgary, AB; Edmonton, AB; Lethbridge, AB; Toronto (North York), ON; Kitchener, ON; Ottawa, ON; Montreal, QC; Quebec City, QC, Moncton, NB; Dartmouth; NS.
The Wawanesa Mutual Insurance Company (“Wawanesa Mutual”), founded in 1896, is one of Canada’s largest mutual insurers, with over $3.5 billion in annual revenue and assets of $10 billion (CAD). Wawanesa Mutual, with its National Headquarters in Winnipeg, is the parent company of Wawanesa Life, which provides life insurance products and services throughout Canada, and Western Financial Group, which distributes personal and business insurance across Canada. Wawanesa proudly serves more than 1.7 million members in Canada, and we are home to more than 3,300 employees distributed across the Canadian regions and communities where we operate. We give back to organizations that strengthen communities, donating more than $3.5 million annually to charitable organizations, including over $2 million annually in support of people on the front lines of climate change. We are also proud to be recognized as one of Manitoba’s Top Employers. To learn more visit wawanesa.com.
We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.
Job Overview
Working under minimal supervision, the Senior Executive Claims Analyst contributes to Wawanesa’s success by partnering with our IS teams and key stakeholders in the continuous delivery of claims solutions and processes that enable exceptional claims handling for our members and user experience within Wawanesa’s strategic framework. The right candidate for this role will have an inquisitive mind to get to the root of the problem, the openness to hear collective ideas and the drive to implement the desired result.
Job Responsibilities
- Organize the planning and coordination of work assignments
- Lead and participate in the preparation of business requirements in alignment with guiding principles and strategic themes
- Collaborates with our IS partners with prioritization of defects and enhancements in the initiative backlog
- Proactively identifies risks and issues in processes and integrations to streamline and improve them.
- Collaborates with internal stakeholders to ensure claims business needs are met and consistent claims practices are implemented.
- Liaises with regional stakeholders to analyze current state business processes and clarify regional requirements to identify opportunity for improvement by eliminating waste and leveraging opportunities.
- Acts as a change champion by providing change management support on initiatives through training and communications.
- Maintains initiative repository to enhance communication, allow for tracking, and ensure transparency
- Creates and communicates regular status reporting to all stakeholders
- Identifies benefits and continuously monitors and measures to execute on desired outcome
- Recommends adjustments through critical thinking and escalates risks/issues
- Supports the Business Leads on initiatives
- Performs other duties as required
Qualifications
- 5+ years’ experience in the property/casualty industry or related field
- Solid analytical and problem-solving skills with the ability to foster relationships, identify problems and issues
- Solid organization skills with the ability to prioritize and reprioritize appropriately
- Strong leadership skills with the ability to continuously identify and action strategic opportunities for the initiative team and organization.
- Strong communication, facilitation, persuasion and influence, decision making, and conflict resolution skills with all levels of audience.
- Ability to support high team morale by encouraging others to be excited, motivated, and enthusiastic about initiative activities and outcomes.
- Excellent analytical and problem-solving skills, with the ability to conduct detailed analysis of information, and to select and implement best solutions.
- Strong working knowledge of Microsoft Office suite
- Experience using integrations such as Mitchell, ERAC, Xactware, Progi, HCAI, would be an asset.
- Actively pursuing or completed post-Secondary degree/certificate or equivalent industry experience
- Completed CIP or equivalent Business Analysis designation
- Bilingual is an asset
Diversity Equity, Inclusion & Belonging
At Wawanesa, we are committed to Diversity, Equity, Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people – this is supported by having a representative workforce.
We welcome applications from all qualified candidates, including racialized persons, women, Indigenous Peoples, persons with disabilities, members of the 2SLGBTQIA+ community, gender-diverse and neurodiverse individuals, and anyone who can contribute to the further diversification of thought and ideas.
We aim to ensure our recruitment process is accessible to all candidates. If you require accommodations during any stage of the recruitment process, please reach out in confidence to jobs@wawanesa.com.
All Wawanesa job applicants are subject to Wawanesa's Privacy Policy.
Please note that the recruitment process for this position may involve the use of AI tools to screen, assess, or select applicants. All final decisions are taken or reviewed by human recruiters and human hiring leaders in compliance with all applicable legislation.