Remittance Specialist- 12 month Term Position

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Date: Apr 20, 2026

Location: Winnipeg, MB (Hybrid), CA

Company: Wawanesa Insurance

 

Job ID: 9989 


Employment Type: Existing Role 

Working Business Language: English.
 

Salary: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan. 
 

The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $45,000 - $50,000.Candidates with salary expectations outside of the range are still encouraged to apply. 

 

About Us
At Wawanesa, we offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from any of the following locations: Winnipeg, MB. 
 

The Wawanesa Mutual Insurance Company (“Wawanesa Mutual”), founded in 1896, is one of Canada’s largest mutual insurers, with over $3.5 billion in annual revenue and assets of $10 billion (CAD). Wawanesa Mutual, with its National Headquarters in Winnipeg, is the parent company of Wawanesa Life, which provides life insurance products and services throughout Canada, and Western Financial Group, which distributes personal and business insurance across Canada. Wawanesa proudly serves more than 1.7 million members in Canada, and we are home to more than 3,300 employees distributed across the Canadian regions and communities where we operate. We give back to organizations that strengthen communities, donating more than $3.5 million annually to charitable organizations, including over $2 million annually in support of people on the front lines of climate change. We are also proud to be recognized as one of Manitoba’s Top Employers. To learn more visit wawanesa.com. 


We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.
 

Job Overview

Working under direct supervision, this role supports Wawanesa’s objectives by ensuring our member’s needs remain at the forefront when processing payments and their exceptions in a timely and accurate manner, maintaining a strong focus on effective communication and adapting to best practices while adhering to operational protocols and requirements.

 

Note: this is expected to be a 12 month term.

 

Job Responsibilities

  • Opens, reviews and routes payments and correspondence to appropriate teams, while using mail extraction equipment, as needed. 
  • Processes cheque payments with a high level of accuracy while striving for same-day processing
  • Prepares cheque payments for bank deposit using scanning equipment and investigate all irregularities within Service Level Agreement.
  • Prepare journal vouchers for bank deposit using payment software system, maintain logs and required payment documentation for auditing and record maintenance purposes
  • Processes Bank Information Changes, Suspense Payments, Postdates, Non-negotiable payments and other manual entries in billing system/Guidewire Suite within established Service Level Agreements
  • Initiates appropriate action for reimbursement requests, manually issue or re-send disbursements
  • Reviews and processes Activities and Trouble Tickets in a timely manner and reports exceptions 
  • Communicates with internal and external stakeholders as required
  • Identifies opportunities for workflow improvement
  • Assists with training needs
  • Performs other duties as assigned
     

Qualifications

  • Minimum 2 years of administrative/billing experience or related experience
  • Solid knowledge of Microsoft Office Suite
  • Strong critical thinking skills, detail oriented, able to work with a high level of accuracy
  • Adaptable to a changing environment by adjusting effectively to change, exploring the benefits, trying new approaches, and collaborating with others to make the change successful
  • Solid communication skills with the ability to express ideas clearly, clarify and ask probing questions to ensure understanding and write in a clear and concise manner
  • Strong proficiency in alpha/numeric data entry is an asset
  • Ability to work as part of a team as well as independently 
  • Ability to provide excellent customer service
  • Willingness to learn and try new techniques, tools and technologies
  • Position requires the ability to lift up to 10 lbs., move boxes, climb a ladder (as needed), cart pushing and low mobility throughout our office 
  • Actively enrolled in the CIP program or willingness to enroll is an asset
  • Working knowledge of PeopleSoft Software, Guidewire (Billing) Software and other payment processing software is an asset
  • Experience in the Property & Casualty insurance industry is an asset
     


Diversity Equity, Inclusion & Belonging

At Wawanesa, we are committed to Diversity, Equity, Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people – this is supported by having a representative workforce.

We welcome applications from all qualified candidates, including racialized persons, women, Indigenous Peoples, persons with disabilities, members of the 2SLGBTQIA+ community, gender-diverse and neurodiverse individuals, and anyone who can contribute to the further diversification of thought and ideas. 
 

We aim to ensure our recruitment process is accessible to all candidates. If you require accommodations during any stage of the recruitment process, please reach out in confidence to jobs@wawanesa.com.
 

All Wawanesa job applicants are subject to Wawanesa's Privacy Policy.

Please note that the recruitment process for this position may involve the use of AI tools to screen, assess, or select applicants. All final decisions are taken or reviewed by human recruiters and human hiring leaders in compliance with all applicable legislation.