Agency Coordinator - Individual - 12 month term
Date: Jun 27, 2025
Location: Winnipeg, MB (Hybrid), CA
Company: Wawanesa Insurance
Job ID: 9344
Working Business Language: English.
Salary: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan.
The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $45,000 - $52,000. Candidates with salary expectations outside of the range are still encouraged to apply.
About Us
At Wawanesa, we’re proud to offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from any of the following locations: Winnipeg, MB.
The Wawanesa Mutual Insurance Company (“Wawanesa Mutual”), founded in 1896, is one of Canada’s largest mutual insurers, with over $3.5 billion in annual revenue and assets of $10 billion (CAD). Wawanesa Mutual, with its National Headquarters in Winnipeg, is the parent company of Wawanesa Life, which provides life insurance products and services throughout Canada, and Western Financial Group, which distributes personal and business insurance across Canada. Wawanesa proudly serves more than 1.7 million members in Canada, and we are home to more than 3,600 employees distributed across the Canadian regions and communities where we operate. We give back to organizations that strengthen communities, donating more than $3.5 million annually to charitable organizations, including over $2 million annually in support of people on the front lines of climate change. To learn more visit wawanesa.com.
We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.
Job Overview
The Agency Coordinator – Individual supports Wawanesa’s success by coordinating the processing and maintenance of broker licensing and contracting, providing support to Life Brokers, and contributing to special agency projects.
Job Responsibilities
- Administer new broker contracting and licensing processing and set-ups, including setting up direct deposit and access to the broker portal
- Process agency name changes, broker address changes, banking changes, agent of record and serving agent changes on policies, production bonus changes
- Maintain agency contracting files, including purging of cancelled agent files
- Verify commissions, performing manual adjustments to commissions, completing year-end commission write-offs
- Work with other teams as necessary, including Finance, to solve broker commission issues.
- Provide support to Life Brokers, ex: licensing and contracting inquiries, commission or production bonus inquiries, and questions related to provincial insurance council regulations
- Process licensing and sponsorship applications
- Verify license renewals for brokers in each province
- Verify provincial insurance council regulations
- Mail commission statements to brokers and statement inquiries
- Log into shared phone lines (phone queue) to respond to commission and licensing questions from brokers.
- Perform other duties as assigned
Qualifications
- Preference will be given to individuals with post-secondary education and/or 1-2 years of office experience
- Proficiency in Microsoft Word and Excel
- Creative and technical skills and ability to problem-solve
- Ability to establish priorities and meet deadlines
- Strong organization and attention to detail
- Strong oral and written communication skills
- Ability to work independently and as part of a team
- Service oriented, with a positive attitude and a strong desire to succeed
- Previous insurance experience and knowledge of life insurance products are considered assets
Wawanesa is proud to be one of Manitoba’s Top Employers, a Kincentric Best Employer in Canada and a Forbes Best Employer in Canada recognizing an exceptional place to work!
Diversity Equity, Inclusion & Belonging
At Wawanesa, we are committed to Diversity, Equity, Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people – this is supported by having a representative workforce.
We welcome applications from all qualified candidates, including racialized persons, women, Indigenous Peoples, persons with disabilities, members of the 2SLGBTQIA+ community, gender-diverse and neurodiverse individuals, and anyone who can contribute to the further diversification of thought and ideas.
We aim to ensure our recruitment process is accessible to all candidates. If you require accommodations during any stage of the recruitment process, please reach out in confidence to jobs@wawanesa.com.
All Wawanesa job applicants are subject to Wawanesa's Privacy Policy.