Claims Reconciliation Payment Assistant

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Date: Nov 10, 2025

Location: Vancouver, BC (Hybrid), CA Hybrid - Canada, CA Calgary, AB (Hybrid), CA Winnipeg, MB (Hybrid), CA Thunder Bay, ON (Hybrid), CA Montreal, QC (Hybrid), CA Lethbridge, AB (Hybrid), CA Dartmouth, NS (Hybrid), CA Wawanesa, MB (Hybrid), CA Ottawa, ON (Hybrid), CA North York - Toronto, ON (Hybr, CA Moncton, NB (Hybrid), CA Kitchener, ON (Hybrid), CA Edmonton, AB (Hybrid), CA

Company: Wawanesa Insurance

 

Job ID: 9566 


Working Business Language: English. This role is considered a head-office role and will be required to communicate with internal and external stakeholders across Canada where the primary business language for this role is English.  As such, the successful candidate must be fully proficient in English. 
 

Salary: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan. 
 

The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $43, 000- $65, 000. Candidates with salary expectations outside of the range are still encouraged to apply. 

 

About Us
At Wawanesa, we’re proud to offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from any of the following locations: Winnipeg, MB; Wawanesa, MB; Vancouver, BC; Calgary, AB; Edmonton, AB; Lethbridge, AB; Toronto (North York), ON; Kitchener, ON; Ottawa, ON; Montreal, QC; Moncton, NB; Dartmouth; NS. 
 

The Wawanesa Mutual Insurance Company (“Wawanesa Mutual”), founded in 1896, is one of Canada’s largest mutual insurers, with over $3.5 billion in annual revenue and assets of $10 billion (CAD). Wawanesa Mutual, with its National Headquarters in Winnipeg, is the parent company of Wawanesa Life, which provides life insurance products and services throughout Canada, and Western Financial Group, which distributes personal and business insurance across Canada. Wawanesa proudly serves more than 1.7 million members in Canada, and we are home to more than 3,600 employees distributed across the Canadian regions and communities where we operate. We give back to organizations that strengthen communities, donating more than $3.5 million annually to charitable organizations, including over $2 million annually in support of people on the front lines of climate change. To learn more visit wawanesa.com. 


We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.
 

Job Overview

 

 

Working under minimal supervision, the Claims Reconciliation Payment Assistant contributes to Wawanesa’s success by providing Claims support to diverse Claims operations on a National Level to achieve business goals and service level targets.

 

Job Responsibilities

 

  • Process claims bordereaux reconciliation payments for all National Programs, ensuring full compliance with financial controls and security measures.
  • Ensure the completeness and accuracy of information submitted by external partners.
  • Conduct Reconciliation and routinely verify claims bordereaux to confirm the exact amounts owed, ensuring consistency and precision in all transactions.
  • Identify and address inconsistencies in cheque requisitions and claims bordereaux, initiating reviews and taking corrective actions as necessary.
  • Maintain accurate documentation and track activities and pending claims bordereaux using ClaimCenter and Microsoft Suite products, including Excel.
  • Engage in cross functional team meetings, share information and build valued working relationships within the team and across other departments to enhance collaboration and efficiency.
  • Adapt effectively to immediate changes in business needs and expectations
  • Achieves high productivity levels and works efficiently towards goals, targets, and objectives. 
  • Stay up-to-date of industry, regulatory and company changes or trends as they relate to Wawanesa
  • Perform other duties as assigned
     

Qualifications

 

  • Knowledge of Guidewire platforms and related tools is considred an asset.
  • Excellent attention to detail, ensuring high degree of accuracy
  • Ability to thoroughly and comprehensively review information
  • Strong analytical and problem-solving skills with the ability to provide justification.
  • Excellent communication skills, able to present information convincingly
  • Excellent organizational skills with the ability to multitask and prioritize appropriately
  • Proficient in MS Office, particularly Excel
  • Adaptable to fast-paced and changing environments
  • Team player with the ability to work independently when required
     

Wawanesa is proud to be one of Manitoba’s Top Employers, a Kincentric Best Employer in Canada and a Forbes Best Employer in Canada recognizing an exceptional place to work!

Diversity Equity, Inclusion & Belonging
At Wawanesa, we are committed to Diversity, Equity, Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people – this is supported by having a representative workforce.

We welcome applications from all qualified candidates, including racialized persons, women, Indigenous Peoples, persons with disabilities, members of the 2SLGBTQIA+ community, gender-diverse and neurodiverse individuals, and anyone who can contribute to the further diversification of thought and ideas. 
 

We aim to ensure our recruitment process is accessible to all candidates. If you require accommodations during any stage of the recruitment process, please reach out in confidence to jobs@wawanesa.com.
 

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