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National Manager Commercial Auto

Date: Mar 31, 2021

Location: Toronto, ON, CA, M2P-2B7

Company: Wawanesa Insurance


Wawanesa Mutual Insurance is one of the largest property and casualty insurers in Canada with $3 billion in annual revenues and assets of more than $9 billion. Wawanesa Mutual, founded in 1896 with executive offices in Winnipeg, is the parent company of Wawanesa General, which offers property and casualty insurance in California and Oregon, and Wawanesa Life, which distributes life insurance products and services throughout Canada. With over 3,500 employees, Wawanesa proudly serves over two million policyholders through nine regional offices and 41 service offices in Canada and the United States.  Wawanesa actively gives back to organizations that strengthen communities where it operates, donating well above internationally recognized benchmarks for excellence in corporate philanthropy.
We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience, advancement on a growing team.


Job Overview


In this position, you will be responsible for the design and execution of the National Product and Pricing strategy for Commercial Auto at Wawanesa Canada.  


The National Manager, Commercial Auto Lines is responsible for the underwriting strategy, appetite, product suite, underwriting guidelines, delegation of underwriting authority for the line of business, pricing strategy and rate and product changes.


Job Responsibilities

•    Effectively communicates with regulators on Wawanesa’s rationale and approach in Commercial Auto
•    Creates the rate and product change schedule, in collaboration with the Actuarial Pricing leaders, and manages the analysis and implementation of product and rate reviews to drive financial results
•    Maintains an in-depth knowledge of market and product trends, the competitive environment, regulatory actions and decisions and rallies the appropriate team to formulate and implement a response where required
•    Manages research and development initiatives to provide innovative and competitive products to meet our customer needs
•    Collaborates with business units to support the development of product strategy, performance metrics, and operational plans related to commercial automobile product lines
•    Supports the ongoing business transformation (and other strategic projects which span across Products & Marketing business units), and provides guidance on product, pricing, quality, and portfolio management decisions
•    Leads a team that directs and supports the Regional teams with guidance and referrals
•    Acts as the key point of contact for Management on the commercial automobile product
•    Provides guidance on resolution of claims issues in exceptional cases, in consultation with claims and executive leaders
•    Develops and enhances productive business relationships by liaising with internal and external stakeholders
•    Oversees the development and maintenance of underwriting guidelines and procedures
•    Develops and maintains contractual agreements with outside service providers
•    Develops, coaches/mentors and manages the performance of direct reports, including identification of areas for improvement, and the development of performance improvement plans to ensure achievement of business, functional and individual goals
•    Provides leadership to attract/retain high quality talent, including appropriate employee communication, sound structure/processes, etc.
•    Creates an environment that encourages productivity, collaboration, teamwork, a high level of professionalism, learning and development and a culture of profitable growth across the products business unit


•    Minimum of ten years Property and Casualty industry experience with a focus on Commercial Auto 
•    Completed CIP or equivalent Property and Casualty industry designation
•    Experience in underwriting operations would be an asset
•    5+ years of experience effectively leading a team undergoing business transformation, including process and technology change
•    Comfortable working in a fast paced and dynamic environment in which he/she is leading organizational change
•    Strong management and leadership skills with the ability to build and maintain effective relationships and motivate and engage team members
•    Strong analytical, quantitative and critical thinking skills, with the ability to conduct detailed analysis of information, and to select and implement best solutions in a timely manner
•    Strong communication and presentation skills, with the ability to communicate at the right level for the audience
•    Strong negotiation skills with the ability to present information or arguments in a convincing manner
•    Strong planning and organizing skills, with the ability to develop and prioritize effective plans that define activities, resources, timelines, and cost estimates
•    Ability and willingness to travel



Wawanesa provides its employees with a respectful, challenging and rewarding environment where they can maximize their potential while contributing to the company’s goals. Our employees are provided with highly competitive compensation packages (salaries, generous vacation allowance, leave top up, goal achievement plan, premium free benefits and a pension plan).  Wawanesa provides a stable and rewarding environment for its employees in today’s challenging markets.

If you are interested in this exciting, challenging position with Wawanesa, apply today with your Resume.

Accommodations are available as needed for all applicants.