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Director, Personal Lines - Property

Date: Oct 8, 2021

Location: Toronto, ON, CA, M2P-2B7 Vancouver, British Columbia, CA, V6J-4Y3 Moncton, New Brunswick, CA, E1E-4R5 Winnipeg, MB, CA, R3C-3P1 Calgary, AB, CA, T2R-0E4 Edmonton, AB, CA, T6E-6A8

Company: Wawanesa Insurance


Wawanesa Mutual Insurance is one of the largest property and casualty insurers in Canada with $3 billion in annual revenues and assets of more than $9 billion. Wawanesa Mutual, founded in 1896 with executive offices in Winnipeg, is the parent company of Wawanesa General, which offers property and casualty insurance in California and Oregon, and Wawanesa Life, which distributes life insurance products and services throughout Canada. With over 3,500 employees, Wawanesa proudly serves over two million policyholders in Canada and the United States.  Wawanesa actively gives back to organizations that strengthen communities where it operates, donating well above internationally recognized benchmarks for excellence in corporate philanthropy.
We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience, advancement on a growing team.


Job Overview


The Director, Personal Insurance – Property is accountable for the financial results of the personal insurance property portfolio in Canada, including product management, product development, input to pricing decisions, strategy, risk management, analysis, reporting, creation and maintenance of underwriting guidelines and policy language, as well as overall portfolio analysis and premium leakage reviews.. 


Job Responsibilities

  • Drives the financial results of the personal property product portfolio, including all investments in strategic projects., the change and creation of insurance products 
  • Establishes and develops the strategic direction for the Company's product lines, including portfolio of products and monitoring of operational execution through premium leakage review, portfolio analysis and in collaboration with pricing
  • Supports the ongoing business transformation (and other strategic projects which span across Products & Marketing business units), and provides guidance on product, pricing, quality, and portfolio management decisions
  • Maintains an in-depth knowledge of market and product trends, the competitive environment, regulatory actions and decisions and rallies the appropriate team to formulate and implement a response where required
  • Guides resolution of claims issues in exceptional cases, in consultation with claims and executive leaders
  • Creates the rate and product change schedule, in collaboration with the Actuarial Pricing leaders, and manage the analysis and implementation of product and rate reviews to drive financial results 
  • Oversees the development, communication and maintenance of underwriting guidelines and procedures, rating rules, and product wordings
  • Ensures compliance for product related filings with provincial regulators
  • Oversees the development and compliance of broker audits
  • Develops and maintains contractual agreements with outside service providers
  • Provides leadership to attract/retain high quality talent, including performance management, talent management, appropriate employee communication, sound structure/processes, etc.
  • Creates an environment that encourages productivity, collaboration, teamwork, a high level of professionalism, learning and development and a culture of profitable growth across the products business unit


  • Ten years of business experience
  • Three years in a management role
  • Bachelor’s Degree in business, actuarial science, or related discipline
  • Relevant industry-related certifications are considered a strong asset (CIP, FCIP, ACAS, FCAS)
  • Expert leadership skills with the ability to influence and gain respect, credibility and confidence from others
  • Ability to make excellent and well justified decisions in complex and high-pressure situations
  • Deep expertise and knowledge of Property and Casualty insurance, strategies, underwriting practices, guidelines, and the external operating environment.
  • Comfortable working in a fast-paced and dynamic environment in which he/she is leading organizational change
  • Possesses personal characteristics of a strong leader – including personal resilience, adaptability, self-awareness and the charisma to develop and communicate a vision with passion
  • Exceptional written and verbal communication and presentation skills; ability to influence and effectively negotiate with stakeholders
  • Strong knowledge of Microsoft Office Suite
  • Ability and willingness to travel



Wawanesa provides its employees with a respectful, challenging and rewarding environment where they can maximize their potential while contributing to the company’s goals. Our full-time permanent employees are provided with highly competitive compensation packages (salaries, generous vacation allowance, leave top up, annual bonus plan, premium free benefits and a pension plan). Wawanesa provides a stable environment for its employees in today’s challenging markets. We’re also proud to give our employees in Canada the flexibility to choose how and where they want to work. Options in most roles include work from the office, from home, or a hybrid mix of time spent at both.

Wawanesa is an equal opportunity employer and is committed to fostering a diverse workforce that is equitable and inclusive for all. Wawanesa provides equal employment opportunity to all employees and applicants without regard to an individual’s protected status: race/ethnicity, colour, religion, creed, sex or gender, sexual orientation, gender identity or expression, family or marital status, pregnancy/childbirth or related conditions, national origin, disability, military or veteran status, or any other protected status. Accommodations are available upon request throughout all aspects of the selection process. Candidates requiring accommodations may contact, in confidence,

If you are interested in this exciting, challenging position with Wawanesa, apply today with your Resume.