Share this Job

Director, Commercial Insurance-National Programs

Date: Dec 2, 2020

Location: Toronto, ON, CA, M2P-2B7 Calgary, AB, CA, T2R-0E4 Vancouver, British Columbia, CA, V6J-4Y3 Winnipeg, MB, CA, R3C-3P1 Edmonton, AB, CA, T6E-6A8

Company: Wawanesa Insurance


Wawanesa Mutual Insurance is one of the largest property and casualty insurers in Canada with $3 billion in annual revenues and assets of more than $9 billion. Wawanesa Mutual, founded in 1896 with executive offices in Winnipeg, is the parent company of Wawanesa General, which offers property and casualty insurance in California and Oregon, and Wawanesa Life, which distributes life insurance products and services throughout Canada. With over 3,500 employees, Wawanesa proudly serves over two million policyholders through nine regional offices and 41 service offices in Canada and the United States.  Wawanesa actively gives back to organizations that strengthen communities where it operates, donating well above internationally recognized benchmarks for excellence in corporate philanthropy.
We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience, advancement on a growing team.


Job Overview


The Director, Commercial Insurance-National Programs is accountable for the financial results of the program portfolio. Working under minimal supervision, and leading a team of Program underwriters, this role contributes to Wawanesa’s success by directing, planning, and implementing strategies and initiatives that develop and maintain products, underwriting policies and rates in commercial programs. The Director will proactively develop national program opportunities that drive profitable growth across distribution channels. 


Job Responsibilities

•    Accountable for the financial results of all programs, broker underwriting agreements and MGA portfolios.
•    Work collaboratively with the Executive Office Product Directors, and Lead the development and maintenance of underwriting guidelines and procedures specific to Program business
•    Lead a team of program underwriters that oversees the underwriting, management, and processing of all national program business. 
•    Oversee governance model that incorporates underwriting authority and collaboration, including bordereau management, underwriting and pricing analysis and requirements across all programs
•    Monitor broker underwriting authority agreements and MGA’s in partnership with the CI Quality assurance team to ensure adherence to delegated authority arrangement  
•    Promote and lead research and development initiatives as required to provide innovative and competitive products to meet customer needs.
•    Develop and oversee the governance  framework and underwriting strategy to drive successful programs. 
•    Monitor performance; ensuring oversight of all active risks and creating action plans to ensure long term profitable growth. 
•    Contribute to and support the development of Wawanesa's underwriting policies and practices.
•    Work with Commercial Insurance leaders on improved processes and continuous improvement.
•    Work collaboratively with internal and external stakeholders to provide our customers with a dynamic service experience
•    Evaluate and analyze complex business proposals utilizing specialty commercial lines expertise with the ability to confidently recommend decisions and solutions. 
•    Apply technical assessment and judgment to arrive at solutions for issues as they arise across the specialty segment business.     
•    Stay abreast of industry, regulatory and company changes or trends as they relate to the insurance industry.
•    Oversee and coach a team to ensure the work environment is respectful, challenging and rewarding and employees are maximized to their full potential while contributing to the achievement of Wawanesa's goals.
•    Develop and enhance productive business relationships by liaising with internal and external stakeholders.
•    Perform other duties as assigned.


•    Minimum of Ten years Property and Casualty industry experience with three years experience in a leadership role.
•    University Degree or College Diploma in Business or another relevant discipline
•    Prior experience developing and managing national and regional plans and programs.
•    Completed CIP or equivalent Property and Casualty industry designation.
•    Excellent leadership skills with the ability to influence and gain respect, credibility and confidence from others.  
•    The ability to build and maintain effective relationships and motivate, coach and engage team members.
•    Strong analytical, quantitative and critical thinking skills with the ability to conduct detailed analysis of information and to select and implement best solution in a timely manner.
•    Strong negotiation skills with the ability to present information or arguments in a convincing manner.
•    Strong business acumen with excellent analytical and problem-solving skills with the ability to recognize and identify critical issues.
•    Superior organization and communication skills.
•    Ability and willingness to travel.


Wawanesa provides its employees with a respectful, challenging and rewarding environment where they can maximize their potential while contributing to the company’s goals. Our employees are provided with highly competitive compensation packages (salaries, generous vacation allowance, leave top up, goal achievement plan, premium free benefits and a pension plan).  Wawanesa provides a stable and rewarding environment for its employees in today’s challenging markets.

If you are interested in this exciting, challenging position with Wawanesa, apply today with your Resume.

Accommodations are available as needed for all applicants.