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Claims Assistant

Date: May 10, 2022

Location: Toronto, ON, CA, M2P-2B7

Company: Wawanesa Insurance


We’re proud to give our employees the flexibility to choose how and where they want to work. In this role, you will decide whether your preference is to work from home (remote), work from the office or a hybrid of time spent at both. You may live and work anywhere that Wawanesa operates in Canada.  

The Wawanesa Mutual Insurance Company, founded in 1896, is Canada’s largest mutual insurer, with $3.9 billion in annual revenue and assets of $10.5 billion. Wawanesa Mutual, with executive offices in Winnipeg, is the parent company of Wawanesa General, which offers property and casualty insurance in California and Oregon; Wawanesa Life, which provides life insurance products and services throughout Canada; and Western Financial Group, which distributes personal and business insurance across Western Canada. With more than 5,700 employees, Wawanesa proudly serves more than two million policyholders in Canada and the United States. Wawanesa actively gives back to organizations that strengthen communities where it operates, donating well above internationally recognized benchmarks for excellence in corporate philanthropy.

We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.


Job Overview

The Claims Assistant contributes to Wawanesa’s goal of delivering an exceptional and consistent claims service experience by gathering and recording information from customers for the purpose of establishing new claim reports and providing administrative support to the Claims Department.


This job role is a summer student term position beginning in June and ending in August, 2022


Job Responsibilities

  • Enter new claims reported via telephone, fax, email or web/mobile into claims system
  • Answer calls to the claims department
  • Identify, sort and distribute Claim Department documents
  • Conduct data base searches
  • Ensure successful transmission of documents to vendors
  • Perform clerical duties, such as filing, faxing, copying, scanning and indexing
  • Provide exceptional customer service
  • Perform other duties as assigned


  • Completion of High School or equivalent
  • Basic knowledge of Microsoft Office Word and Excel
  • Good customer service skills
  • Detail oriented with a critical degree of accuracy regarding data entry
  • Good communication skills, both written and oral
  • Good time management and organization skills with the ability to prioritize work in a fast paced, changing environment

We provide our students with a respectful, challenging, and rewarding work environment. As the students are immersed into our collaborative culture and teams, they will learn and develop the skills and practices that will enable them to excel in their industry and their careers. 

Wawanesa is an equal opportunity employer and is committed to fostering a diverse workforce that is equitable and inclusive for all. Wawanesa provides equal employment opportunity to all employees and applicants without regard to an individual’s protected status: race/ethnicity, colour, religion, creed, sex or gender, sexual orientation, gender identity or expression, family or marital status, pregnancy/childbirth or related conditions, national origin, disability, military or veteran status, or any other protected status. Accommodations are available upon request throughout all aspects of the selection process. Candidates requiring accommodations may contact, in confidence,   

If you are interested in this exciting, challenging position with Wawanesa, apply today with your Resume.

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