Manager, Products US Operations - Automobile

Job Overview

The Product Manager is responsible for a specific product line (such as property or automobile) and geography including product management, product development, product pricing, analytics, guidelines and policy, as well as overall portfolio analysis and review. The role provides support to the VP and Chief Product Officer to recommend appropriate go-to-market product strategy, analyze risk appetite, and determine risk management based on product, market and analytics.

Job Responsibilities

• Manage the overall P & L of the specific product and geographic product business.
• Determine the annual financial plan and budget for the assigned product portfolio for VP and CPO and head office review
• Work with the actuarial pricing team to set analytic priorities in support of department and product goals
• Implement/execute business development, as appropriate
• Reports to the VP and CPO regarding the specific product portfolio, and provides timely, accurate, and complete reports on the portfolio performance metrics (e.g., loss and expense ratios and drivers)

Strategy & planning

• Collaborates with leaders of relevant business units to support the development of product strategy, performance metrics, and operational plans
• Supports the current business transformation and provides guidance on product, pricing, quality, profitability, and portfolio management decisions
• Maintains an in-depth knowledge of market trends and the external environment
• Identifies market and product trends which are relevant to the Company,
• Monitors operational profitability, including loss ratios, and service level agreements related to product development, internal efficiency, productivity, and compliance to Company and regulatory guidelines

Product management

• Provides input regarding action plans to address new regulations, regulatory changes, and areas of non-compliance
• Provides plan and strategy for the design and implementation of new products and product changes
• Provides development of internal and external implementation plans and communications for new products, product changes, and new policies and guidelines to raise awareness and commitment to execution
• Contributes to the development of go-to-market strategy and plans for new and revised products and new state introduction

People management & development

• Continually follows through on decisions made and holds others accountable when this behaviour is not exhibited
• Contributes to an environment that encourages productivity, collaboration, teamwork and a high level of professionalism
• Promotes the Company's Code of Conduct and values, and models behaviours that align to these principles

Financial management

• Contributes to the growth and profitability of the Company by working to improve growth, while meeting profitability and loss ratio targets
• Develops financial plans for Products and aligns those plans with corporate budgets
• Adheres to the Company's financial standards, policies and processes
• Continuously looks for ways to conduct Products operations in a cost effective manner that meets corporate and customers need

Relationship management

• Collaborates with the VP and CPO to ensure alignment of priorities, approaches and activities across the relevant product management business unit
• Collaborates with other relevant departments, as appropriate, on defining and executing on strategic business initiatives
• Collaborates with marketing, claims, sales and service and billing to understand customer needs and develop and change products to meet those needs

Qualifications

• Bachelors Degree in business, actuarial science, or another relevant discipline
• Graduate degree would be an asset
• 5+ years of experience in insurance pricing and/or product management
• Demonstrated experience in property casulaty insurance pricing and management of regualtory relationships
• Experience in underwriting operations would be an asset
• Relevant industry-related certifications are considered a strong asset
• Strong management and leadership skills with the ability to build and maintain effective relationships with business partners and regulators
• Strong analytical thinking and planning skills
• Comfortable working in a fast-paced and dynamic environment
• Possesses personal characteristics of a strong leader – including personal resilience, adaptability, self-awareness, sales-orientation, and the charisma to develop and communicate a vision with passion
• Exceptional written and verbal communication and presentation skills