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Inside Appraiser

Date: Mar 16, 2021

Location: San Diego, CA, US, 92108

Company: Wawanesa Insurance

 

Wawanesa Mutual Insurance is one of the largest property and casualty insurers in Canada with $3 billion in annual revenues and assets of more than $9 billion. Wawanesa Mutual, founded in 1896 with executive offices in Winnipeg, is the parent company of Wawanesa General, which offers property and casualty insurance in California and Oregon, and Wawanesa Life, which distributes life insurance products and services throughout Canada. With over 3,500 employees, Wawanesa proudly serves over two million policyholders through nine regional offices and 41 service offices in Canada and the United States.  Wawanesa actively gives back to organizations that strengthen communities where it operates, donating well above internationally recognized benchmarks for excellence in corporate philanthropy.

We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience, advancement on a growing team.

 

Job Overview

The Inside Appraiser contributes to Wawanesa’s goal of delivering an exceptional and consistent claims service experience through the assessment and evaluation of low to moderately complex automobile or property estimates with the aid of a computer application.  This is a desk position.

 

 

Job Responsibilities

  • Provide exceptional customer service
  • Conduct technical analysis of submitted repair estimates with estimating software to ensure compliance with company standards and industry best practices
  • Communicate with repair facilities, estimators and adjusters as required to ensure accuracy and completeness of estimates   
  • Refer estimates to appropriate parties for re-inspection as required
  • Meet company service standards by maintaining an active production schedule and diary system
  • Develop positive business relationships with internal and external parties
  • Maintain vigilance in the detection and prevention of fraud
  • Serve as a resource person to less experienced adjusting staff and appraisers
  • Remain up-to-date with legislative changes, trends in the insurance industry, estimating practices and developments in automobile  or property repair procedures and materials
  • Perform other duties as required

Qualifications

  • 3 + years automobile or property estimating experience
  • Professional/technical designation would be preferred
  • Strong knowledge of estimating software (Mitchell or Xactimate)
  • Excellent investigative and analytical skills
  • Highly proficient time management and organizational skills with the ability to prioritize work in a fast paced, changing environment
  • Detail oriented with a critical degree of accuracy regarding data entry
  • Excellent negotiation skills
  • Strong ability to communicate effectively, both verbally and in writing
  • Strong customer service skills
  • Position requires the ability to lift up to 10 lbs on a daily basis and low mobility throughout the branch buildings to meet internal customer needs

 

Wawanesa General Insurance Company is an equal opportunity employer and is committed to a diverse workforce. Wawanesa provides equal employment opportunity to all employees and applicants without regard to an individual’s protected status: race/ethnicity, color, religion, creed, sex/gender, sexual orientation, gender identity/expression, marital status, pregnancy/childbirth or related conditions, national origin, disability, military or veteran status, or any other protected status.  If you are a qualified individual with a disability, you have the right to request a reasonable accommodation to assist in the application process.  You may request reasonable accommodations by calling the Human Resources department at 858-874-5404 or emailing Human Resources at SD_human_resources@wawanesa.com.

 


Nearest Major Market: San Diego