Auto Claims Field Appraiser (Riverside)

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Date: Mar 30, 2024

Location: Riverside, CA, US, 92501

Company: Wawanesa Insurance

Job ID: 7699 
 

We’re proud to give our employees the flexibility to choose how and where they want to work. In this role, you will work remote and must live near and be able to travel by ground within Riverside, CA. 

 

Wawanesa Insurance is a direct-to-consumer insurance company that provides auto and property insurance products in California and Oregon. We are committed to being there for our members when they need us most and supporting our communities. We’ve been serving our members since 1975 and have been recognized for our award-winning customer service.

 

We are proud to be a subsidiary of the Auto Club of Southern California (AAA). Wawanesa and AAA have shared values of service to our members, competitive pricing, and supporting our communities. We have an abundance of opportunities to learn, grow, and advance throughout our thriving organization.

 

We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team. Because we are almost entirely remote and we want our teammates to feel connected to each other and our members, we expect cameras to be on and that you be visible during team meetings, trainings, one-on-ones and other internal meetings.

Job Overview

The  Auto Claims Field Appraiser contributes to Wawanesa’s goal of delivering an exceptional and consistent claims service experience through the inspection and estimation of automobile physical damage claims including market value calculations.  Daily travel is required in Riverside, CA and surrounding areas. 

 

California Compensation:

  • The pay range for this position is $34.95 - $52.43 per hour, depending on experience.
  • This position is considered non-exempt for purposes of wage-hour law, which means you are eligible for overtime pay for hours worked in excess of 40 hours in a workweek or more than 8 hours in a workday.
     

Job Responsibilities

  • Inspect, evaluate and write appraisal estimates pertaining to the physical damage of automobile losses using estimating software
  • Communicate with insureds, auto body shops, contractors and adjusters as required to ensure accurate and complete estimates 
  • Negotiate automobile total losses
  • Estimate the value of automobile or salvage 
  • Establish and maintain business relationship with independent repair contractors/vendor
  • Assist adjusting personnel when necessary by providing expert advice on auto losses
  • Assist in resolving issues that arise in regards to estimates
  • Manage timely and efficient inspection appointments at various locations
  • Perform re-inspections as assigned
  • Maintain accurate records based on company standards and policies within the claims system
  • Supplement the National Catastrophe Team as required for Corporate Catastrophe Response in any region
  • Remain up-to-date with legislative changes, trends in the insurance industry, estimating practices and developments in vehicle or property repair procedures and materials.
  • Perform other duties as assigned

Qualifications

  • 3+ years auto appraising experience
  • Comprehensive knowledge of automobile repair procedures
  • Strong knowledge and ability to use Mitchell Estimating Software
  • Physically able to drive long distances
  • Effective communication skills both oral and written
  • Ability to work in a fast paced, changing environment
  • Strong negotiation skills
  • Position requires the ability to lift up to 15 lbs. on a daily basis
  • Position requires medium mobility at appraisal locations to include frequent bending and crouching to ground level, inside tight spaces, climbing ladders and periods of upward viewing and stretching to perform comprehensive estimates with photographs
  • A valid driver license is required, along with maintaining a clean driving record.  Position requires frequent extended periods of sitting behind the wheel of a company vehicle

 


Wawanesa General Insurance Company is an equal opportunity employer and we are committed to a diverse workforce. Wawanesa provides equal employment opportunity to all employees without regard to an individual’s protected status: race/ethnicity, color, religion, creed, sex/gender, sexual orientation, gender identity/expression, marital status, pregnancy/childbirth or related conditions, national origin, disability, military or veteran status, or any other protected status. If you are a qualified individual with a disability, you have the right to request a reasonable accommodation to assist in the application process. You may request reasonable accommodations by calling the Human Resources department at 858-874-5404 or emailing Human Resources at sdloa@wawanesa.com. 
 

If you are interested in this exciting, challenging position with Wawanesa, apply today with your Resume.


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Nearest Major Market: Riverside
Nearest Secondary Market: Los Angeles