Bilingual Auto Claims Adjuster
Date: Apr 16, 2024
Location: Montreal, QC (Hybrid), CA
Company: Wawanesa Insurance
Job ID: 7845
Working Business Language: Bilingual in French and English. This role requires regular interaction with customers in the Quebec region where the business languages utilized are both English and French. As such, the successful candidate must be fully proficient in English and French.
Salary: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan.
The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $55,000 - $65,000. Candidates with salary expectations outside of the range are still encouraged to apply.
About Us
At Wawanesa, we’re proud to offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from Montreal, QC.
The Wawanesa Mutual Insurance Company, founded in 1896, is one of Canada’s largest mutual insurers, with over $4 billion in annual revenue and assets of $12 billion. Wawanesa Mutual, with executive offices in Winnipeg, is the parent company of Wawanesa General, which offers property and casualty insurance in California and Oregon; Wawanesa Life, which provides life insurance products and services throughout Canada; and Western Financial Group, which distributes personal and business insurance across Canada. Wawanesa proudly serves more than two million members in Canada and the United States. Wawanesa actively gives back to organizations that strengthen communities where it operates, donating well above internationally recognized benchmarks for excellence in corporate philanthropy. Learn more at wawanesa.com.
We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.
Job Overview
Great career opportunity as an Auto Claims Adjuster.
Wawanesa team is growing at a fast pace and we are looking for multiple Auto Claims Adjusters. If you are selected, we will provide you with the necessary training to obtain your adjuster's license issued by the Autorité des marchés financiers.
You will be paid and enjoy all the benefits that Wawanesa offers to its employees, throughout your training and your apprenticeship as an Auto Claims Adjuster. Our goal is for you to reach your full potential!
The Auto Claims Adjuster contributes to Wawanesa’s goal of delivering an exceptional and consistent claims service experience through the fair and equitable adjustment of moderately complex auto and/or property claims through telephone and written correspondence.
Job Responsibilities
• Provide exceptional customer service
• Interpret policy wordings, determine policy coverage and ensure appropriate reserving
• Investigate losses to determine liability
• Evaluate relevant information from sources such as appraisers, third party adjusters, contractors and repair facilities in order to quantify losses
• Coordinate services with vendors and service providers
• Adjust claims from inception to completion in a proactive manner
• Maintain accurate records based on company standards and policies within the claims system
• Remain up-to-date with legislative changes and trends in the insurance industry
• Perform other duties as assigned
Qualifications
• Experience in insurance adjusting
• Fully proficient in French and English
• Possess a Claims Adjuster Permit through the Autorité des marchés financiers (AMF)
• Possess a Commercial Permit through the Autorité des marchés financiers (AMF) is an asset
• Working toward Chartered Insurance Professional (CIP) designation
• Effective customer service skills including empathy and concern for our customers
• Strong investigative and analytical skills
• Strong time management and organizational skills with the ability to prioritize work in a fast paced, changing environment
• Detail oriented with a critical degree of accuracy regarding data entry
• Strong negotiation skills
Wawanesa is proud to be one of Manitoba’s Top Employers, a Kincentric Best Employer in Canada and a Forbes Best Employer in Canada recognizing an exceptional place to work!
Diversity, Equity & Inclusion
Wawanesa is an equal opportunity employer and is committed to fostering a diverse workforce that is equitable and inclusive for all. Wawanesa provides equal employment opportunity to all employees and applicants without regard to an individual’s protected status: race/ethnicity, colour, religion, creed, sex or gender, sexual orientation, gender identity or expression, family or marital status, pregnancy/childbirth or related conditions, national origin, disability, military or veteran status, or any other protected status. Disability or medical-related accommodations are available upon request throughout all aspects of the recruitment and selection process. Candidates requiring reasonable accommodations may contact, in confidence, jobs@wawanesa.com.
If you are interested in this exciting, challenging position with Wawanesa, apply today with your Resume.
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