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Director, Regional Underwriting - Commercial Insurance

Date: Apr 11, 2021

Location: Edmonton, AB, CA, T6E-6A8 Calgary, AB, CA, T2R-0E4

Company: Wawanesa Insurance


Wawanesa Mutual Insurance is one of the largest property and casualty insurers in Canada with $3 billion in annual revenues and assets of more than $9 billion. Wawanesa Mutual, founded in 1896 with executive offices in Winnipeg, is the parent company of Wawanesa General, which offers property and casualty insurance in California and Oregon, and Wawanesa Life, which distributes life insurance products and services throughout Canada. With over 3,500 employees, Wawanesa proudly serves over two million policyholders through nine regional offices and 41 service offices in Canada and the United States.  Wawanesa actively gives back to organizations that strengthen communities where it operates, donating well above internationally recognized benchmarks for excellence in corporate philanthropy.
We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience, advancement on a growing team.


Job Overview

A collaborative leader, working with the Regional Vice President, Regional Leadership team and Executive Office, the Regional Director is responsible for leading the regional underwriters and implementing the strategic underwriting, pricing and product direction of Commercial insurance, including loss control recommendations in their region. The role is directly responsible for customer and broker experience, employee engagement and business results. 


Job Responsibilities

  • Manage the portfolio Commercial risks in the Region, to achieve targeted performance for both short- and long-term goals. 
  • Maximize technology and optimize process excellence, allowing underwriters the opportunity to perform efficiently and effectively.  
  • Evaluate the economic and industry environment in the Region to identify trends or risk management issues that may impact the Region’s ability to achieve goals and influence those risks by working collaboratively with Executive Office.
  • Partner with brokers to attract those risks aligned with the underwriting and pricing appetite of the Region and the organisation. 
  • Manage both individual and the team  performance through effective personal coaching, engagement in training activities, leadership development of supervisors, fair and frequent performance discussions and annual appraisals.
  • Ensure compliance with policies, procedures including underwriting guides and the effective use of reinsurance. 
  • Influence the underwriting culture of the Region and at a national level, supporting the company’s risk appetite and loss control programs. .
  • Be a champion of change management and a change agent when required. 
  • Lead effective hiring of new team members and ensure retention goals are achieved. 
  • Analyze portfolio risk and regional underwriting performance with recommendations of an informed course of action to the Regional Vice President and Executive Office. 
  • Develop annual Regional operating plans in partnership with the National team   including building regional strategies, operating tactics, target benchmarks and contribute to the development of National strategies and business plans.
  • Create the Regional expense budget for Commercial Insurance, including staff numbers and forecasting.
  • Ensure a robust succession planning process is in place for the Region.
  • Foster positive working relationships with internal and external parties, including brokers, other regional offices and industry associations.


  • Minimum of eight years Property and Casualty industry including several years of commercial underwriting experience. 
  • Post-secondary education and/or completion of a Property and Casualty Industry Designation (FCIP/CIP) 
  • Exceptional leadership capabilities with the ability to motivate and engage high performing teams while leading change.
  • Proficient in the use of technology tools in the underwriting of insurance and working with brokers.  
  • Strong negotiation skills with the ability to present information or arguments in a convincing manner.
  • Excellent analytical and problem-solving skills with the ability to select, recommend a course of action and implement best solutions. Timely and effective decision-making skills with the ability to provide data to justify action. 
  • Excellent communication skills with the ability to present information in a convincing manner to a large audience.
  • Strong customer service and broker management skills.
  • Ability to multi-task and monitor progress, to consistently meet and exceed expectations.
  • Ability and willingness to travel across Canada and within the Region.



Wawanesa provides its employees with a respectful, challenging and rewarding environment where they can maximize their potential while contributing to the company’s goals. Our employees are provided with highly competitive compensation packages (salaries, generous vacation allowance, leave top up, goal achievement plan, premium free benefits and a pension plan).  Wawanesa provides a stable and rewarding environment for its employees in today’s challenging markets.

If you are interested in this exciting, challenging position with Wawanesa, apply today with your Resume.

Accommodations are available as needed for all applicants.