Customer Service

Wawanesa is member centric. Our business is powered by a best in class service and service infrastructure that our brokers and members can rely on, often in their greatest time of need. Wawanesa’s customer service team enjoys high levels of member interaction and strives for excellence. We seek to understand members, identify  service issues, drive member focused practices, and assure member satisfaction. We ensure that our employees’ and members’ perspectives are a driving force behind strategic priorities, business decisions, organizational processes, and individual activities; crafting and implementing service practices that meet members’ and our  organization’s needs; promoting and operationalizing customer service as a value.

The following are some of the jobs in Customer Service:

• Customer Service Representative  
• Customer Service Transformation Specialist
• Business Operations Support
• Broker Helpdesk Analyst
• Inside Claims Representative
• Receptionist